Fundamentals 101- a quality partner provides- Stability
In times of economic uncertainity it is common to shop and to seek the best deal possible. We do that to our vendors on behalf of our clients to ensure our clients are getting value for their dollar along with products that are of quallity and consistency. We vet our vendors to ensure they will be around for the long term.
WTN Services® is a long term player with 19 years experience with strong economics and is firm in its commitment to our customers for the long run. While most of our competitors recently had large cut backs in their customer services, compliance and other customer facing departments- WTN Services® has not lost anyone in customer service nor account management. We have some of the longest tenured winery support and account managers in the industry. We recently expanded our compliance services team and offering and have enhanced our three tier services offerings.
We are investing in growing our business for the long term.
We view the economic downturn as an opportunity to expand our offering, grow market share and as an opportunity to invest for the long term. This is proven by a recent acquistion which has allowed us the scale to expand and enhance our three tier and compliance offering.
Additionally we are reviewing options for an additional distribution center location, to service our expanded business needs with even more competitive offerings in services and pricing for our clients in more key US wine consumption markets.
A major competitor, in the last 30 days has lost their Vice President of Compliance, Vice President of Warehouse Operations and is searching for or naming a new CEO, all the while, we at WTN are investing in new business opportunities that our clients will benefit from in the long run.
WTN Services® is a lean operation with multiple facilites and a stable staff. During times of uncertainity -Stability in patrnerships -of a fulfillment partner with strong economics is one of the -101 business basics -wineries should be seeking to ensure continuity of quality and services.
WTN Services® hears that call and is that stable partner investing for the future.